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Accounts and tools

Check LinkedIn product access

Verify which LinkedIn products are connected before choosing a search workflow.

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LinkedIn Classic, Sales Navigator, and Recruiter have separate connection states. A Premium subscription does not establish a Sales Navigator or Recruiter connection.

Before you start

Connect your Sender and have access to the LinkedIn product you want to use.

Verify the products

  1. Open Settings → Sender and select LinkedIn.
  2. Find LinkedIn capabilities and read the state for LinkedIn Classic, Sales Navigator, and Recruiter.
  3. Check the verification time. Connected means the product was detected for this connection; Not connected means it was not detected; Could not verify leaves its status uncertain.
  4. Choose Refresh if you need to verify the account or update its connected products. For LinkedIn, this can open the authentication flow rather than simply reload the page.
  5. Return and check the relevant product again before starting its search workflow.

Check the result

Use the product shown as connected for the operation you need. LinkedIn subscription and personalized invitation-note allowances are separate from the product cards; use the values currently displayed rather than assuming a fixed entitlement.

If a product is missing

Check that you verified the intended account and that it has access to that product. If verification is uncertain, follow Sender recovery. Do not repeatedly retry a search that requires an unverified product; contact Support with the product and visible reason.

Next, choose the appropriate LinkedIn search workflow.