Your plan determines how many roles can remain open at the same time. Closing a role frees capacity for another; the current Account & billing page shows your workspace's entitlement and available plan actions.
Before you start
Check the active workspace and have access to its billing controls. Use the current application page for prices and capacity rather than an old credit allowance or saved pricing screenshot.
Review your account and plan
- Open Settings → Account & billing.
- Review your profile details and the workspace named at the top.
- Under Billing, check Current plan, Open roles, and any renewal, end date, or payment warning.
- Use Manage roles to inspect your open roles. If capacity is full, close an appropriate role or use an available plan-change action.
- Use Manage billing when offered to open the billing portal. For a new paid subscription, the page offers Subscribe; plan changes use Change plan when available.
In Profile, edit Name and choose Save to change your display name. To reset your password, choose Send reset link, check the confirmation, and follow the link sent to your inbox. The displayed email identifies the signed-in account.
The page may offer Contact support to downgrade or Contact sales rather than a self-service action. Follow the control shown for your current subscription.
Check payment confirmation
After checkout, return to the account page and read the result. Payment confirmed by Stripe indicates verified payment. If checkout is still processing, refresh after payment confirmation and recheck the current plan.
A closed or cancelled checkout does not establish a new entitlement. When offered, use the return button to resume the onboarding or Mission action that brought you to billing.
If capacity or billing is unavailable
Read the warning and use Try again, Manage billing, or Contact Support as offered. If the page cannot verify or sync checkout, refresh and check the existing plan before attempting another payment.
For payment failure, read any grace-period date currently displayed; do not assume access ends immediately or continues indefinitely. For a persistent problem, contact Support with the visible billing state and the action you attempted.
Next, manage your recruiting roles.